Refund policy
At Quickgameshop.com, operated by C2C MARKET LTD, we strive to ensure customer satisfaction by delivering high-quality online gaming accounts. Please review our Refund Policy carefully before making any purchases, as it outlines the conditions under which refunds may be provided.
1 Non-Refundable Products
Due to the nature of digital products and online gaming accounts, all sales are final, and accounts purchased through Quickgameshop.com are non-refundable. Customers are responsible for reviewing product details and ensuring that the account meets their requirements before completing their purchase.
2 Exceptions for Duplicate Orders
In the rare event that a purchased account is mistakenly delivered to two customers:
- Quickgameshop.com will provide a replacement account to the affected customer at no additional cost.
- Alternatively, upon the customer’s request, a full refund will be issued.
- If Quickgameshop.com fails to resolve the issue, the customer has the right to initiate a chargeback or dispute with their payment provider to recover the funds.
3 Account Responsibility
Once the account details are delivered to the customer, Quickgameshop.com is no longer responsible for the account’s condition, including:
- Bans or locks applied by the game provider due to actions taken by the customer.
- Any damages or misuse caused by the customer or third-party interference.
4 Account Repossession by Previous Owner
If Quickgameshop.com determines that the account has been reclaimed or repossessed by the previous owner after the sale, Quickgameshop.com is obligated to:
- Provide the customer with a replacement account at no additional cost, or
- Issue a full refund upon the customer’s request.
5 Chargebacks and Payment Disputes
We encourage customers to contact our support team at support@quickgameshop.com to resolve any issues before initiating a chargeback or dispute. Quickgameshop.com will make every effort to address your concerns promptly.
6 Contact Information
If you have any questions or need assistance regarding your order or this Refund Policy, please contact us at:
Email: support@quickgameshop.com
Address: 124 Warren Road, Brighton, United Kingdom, BN2 6DD