Frequently asked questions
General Information
Do you store any of my financial information?
We take our customers’ security seriously. We never store or handle any of your financial details on our website. Your financial information is only entered on reputable third party websites, such as PayPal, Stripe etc.
Is quickgameshop legit?
We understand you may be sceptical if you haven’t heard of us before or have had bad experiences before. We promise all customers satisfaction guaranteed, or we’ll give you a full refund. Just have a look at our reviews on Trustpilot to see what other happy customers have to say. You can also see our review on Scam advisor.
How long does it take to receive my purchased account?
Our typical delivery time is within 30 minutes, however, in exceptional circumstances, it may take up to 8 hours.
What payment methods do you accept?
Credit/Debit Card, Paypal, Cashapp, Venmo, Crypto . If you’d like to pay with another method, let our support team know.
How secure is your website?
We keep our servers fully secured and encrypted with HTTPS and do not store any financial data on our site. We only use third party payment processors to process payments.
Are the accounts safe to purchase?
Quickgameshop.com aims to provide the highest quality in-game accounts for COC CR and brawl stars. All our our COC CR and BS accounts are bought by meeting the original owner in real life and exchanging the account information. This is the only way to ensure safety and it is why we are so confident in any product that we list on the website.
WHAT ARE THE RISKS INVOLVED IN BUYING GAMING ACCOUNTS?
There are a number of risks involved in buying gaming accounts. For example, the account you purchase may be banned by the gaming platform, or the seller may not actually own the account they are selling. To protect yourself from fraud or scams, we recommend that you only buy or sell gaming accounts from reputable sellers. We also recommend that you use a third-party escrow service to hold payments until the account has been transferred. For more information, please read our Terms and conditions.
Returns and Exchanges
Can I exchange an account I purchased?
You can if we have not delivered the order yet. Although if the account has been delivered then we cannot exchange it for you. All sales are final.
What If I forgot my password and can’t log in to the account I bought?
You can change the password of the account you bought. Make sure you use a password that you’ll remember because when we deliver the account to you, you will have full access to it. You can contact us anytime and we will do our best to help, but we can not guarantee that we will be able to recover the account if you have changed the password.
What is your refund policy?
Refunds may be requested prior to delivery of the products or services. Refunds are only available as credit towards future purchases. Refunds will not be granted in any circumstance after the product or service has been delivered by The Company. For details please see our terms and conditions page.
Game Information
How to Buy a Clash of Clans CR or BS Account?
Simply choose the account you wish to purchase, add it to your cart and proceed to the checkout process. Once you’re in checkout fill the information required and pick your desired payment method. We have a wide variety of payment methods on our website
If you have another form of payment that we don’t have listed at checkout, please let us know on Live Support. We will try our best to accommodate you.
Are These Accounts Available on iOS or Android?
Our accounts can be accessed on any device which supports the game. We will provide you with a detailed PDF instruction guide when you purchase an account to show you how to set up the account properly on any device. We also provide 24/7 Live Support if you have any further questions, such as details on how to access your new account using your preferred device and operating system.
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.